Please contact us with any questions you may have.
By Telephone All Service Areas
Jackson County Local 541-282-2455 Toll Free 800-910-3906
Lane County Local 541-431-1950 Toll Free TTY 866-279-9750
TTY 541-431-1951
7 days a week, 8:00 am to 8:00 pm, except holidays.
By E-mail
Click here to send an e-mail
In Person
Visit our Customer Service Center anytime from 8:00 am to 5:00 pm,
Monday through Friday, except holidays.
Trillium Community Health Plan
UO Riverfront Research Park
1800 Millrace Drive
Eugene, OR 97403
By Mail
Trillium Community Health Plan
P.O. Box 11756
Eugene, OR 97440-3956
By Fax
541-984-5685
Member Customer Service
• Request an ID card
• Change your address
• Contact us
Confidential Complaint Hotline
877-457-3204
Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium.
A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director,
staff person, subcontractor or participating provider may take any action against any participating provider, vendor, staff person or patient (including a patient’s representatives or caregivers) for using the hotline or
filing a complaint by other means. |
