Please contact us with any questions you may have.

By Telephone                                      All Service Areas
Jackson County Local 541-282-2455      Toll Free          800-910-3906
Lane County Local  541-431-1950           Toll Free TTY  866-279-9750
TTY     541-431-1951

7 days a week, 8:00 am to 8:00 pm, except holidays.

Online Email Forms
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In Person
Visit our Customer Service Center anytime from 8:00 am to 5:00 pm,
Monday through Friday, except holidays.

Trillium Community Health Plan
UO Riverfront Research Park
1800 Millrace Drive
Eugene, OR 97403

By Mail
Trillium Community Health Plan
P.O. Box 11756
Eugene, OR 97440-3956

By Fax
541-984-5685

Confidential Complaint Hotline
877-457-3204

Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium. A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director, staff person, subcontractor or participating provider may take any action against any
participating provider, vendor, staff person or patient (including a patient’s representatives or caregivers) for using the hotline or filing a complaint by other means.

Trillium Community Health Plan® is a health plan with a Medicare contract.
H2174_AD03V14 (02/08/2010)