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| Please contact us with any questions you may have. By Telephone All Service Areas Jackson County Local 541-282-2455 Toll Free 800-910-3906 Lane County Local 541-431-1950 Toll Free TTY 866-279-9750 TTY 541-431-1951 7 days a week, 8:00 am to 8:00 pm, except holidays. Online Email Forms Request an ID card Change your address Contact usIn Person Visit our Customer Service Center anytime from 8:00 am to 5:00 pm, Monday through Friday, except holidays. Trillium Community Health Plan UO Riverfront Research Park 1800 Millrace Drive Eugene, OR 97403 By Mail Trillium Community Health Plan P.O. Box 11756 Eugene, OR 97440-3956 By Fax 541-984-5685 Confidential Complaint Hotline 877-457-3204 Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium. A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director, staff person, subcontractor or participating provider may take any action against any participating provider, vendor, staff person or patient (including a patient’s representatives or caregivers) for using the hotline or filing a complaint by other means. |
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Trillium Community Health Plan® is a health plan with a Medicare contract. |
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